![]() Note: If you see a spinning wheel within the Connection Doctor, go back to Window and select Activity to learn what is happening. IMPORTANT: A red status button indicates that the mail application program cannot connect to the internet. If you receive a red status button but you are connected to the internet, there is a problem with a mail server on your account setup. Possible error details you may see within the Mail Connection Doctor: Unable to verify IMAP/SMTP Username and password combination. If you're unable to send or receive mail or if you experience delays in receiving mail, restarting Mac Mail will usually fix the problem. However, if you've restarted Mac Mail but are still experiencing issues, the problem could be incorrectly entering a recipient’s email address, or a temporary mail issue. Re-creating and resending the message should work. Re: Email not sending or receiving from Outlook Mac I'm using IMAP through Outlook for Mac 2011 and am experiencing the same problem. It's intermittent and I've gone through all the steps outlined in this and other (previous) articles. Hi, I have installed Office 2016 on El Capitan, updated to latest version. Office updated OK as well and is now on version 15.18 (160109). When replying or forwarding some emails which have attached inline pictures (usually signatures), after clicking on 'Send' the window just closes, as if the message was sent, without giving the corresponding audio cue. Upcomeing games for mac. Also, please check that the box next to Use SSL in the Advanced tab of Accounts preferences is NOT checked. “!” symbol next to the mail folder but connection doctor was able to connect.
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